Privacy Policy
At Lift and Shift, your privacy matters to us.
This policy outlines how we collect, use, and safeguard any personal information you provide while using our website or services.
We may update this notice from time to time to reflect changes in how we operate or comply with legal requirements. We recommend checking back occasionally to stay informed. By continuing to use our website, you are agreeing to the practices described in this notice.
Contacting Us About Your Data
If you have any questions about how we handle your personal information, please feel free to contact us by email at enquiries@liftandshiftedinburgh.co.uk, by post at Lift and Shift, 35/4 Elfin Square, EH11 3AN, Edinburgh, or by phone on 07450307005.
How We Collect Information
We gather information from you when you interact with our website or contact us directly — such as submitting an enquiry form, calling our team, or requesting a quote.
What Information We Collect
The types of personal data we may collect include:
Your name
Email address
Phone number
Postal address
IP address
Website usage data (e.g., pages visited, time spent)
If you make an enquiry, we may store this information in our internal systems for as long as needed to assist you with a move or storage service. If you're no longer using our services, your data will be deleted in line with our retention policy.
What Information We Collect
The types of personal data we may collect include:
Your name
Email address
Phone number
Postal address
IP address
Website usage data (e.g., pages visited, time spent)
If you make an enquiry, we may store this information in our internal systems for as long as needed to assist you with a move or storage service. If you're no longer using our services, your data will be deleted in line with our retention policy.
How We Use Your Information
Your information may be used for the following purposes:
Responding to your removals or storage enquiry
Arranging home visits or quotes
Managing service updates or booking changes
We regularly review how long we keep personal data and ensure we don’t hold onto anything longer than necessary.
Who Has Access to Your Data
We never sell or trade your information with third parties. The personal data you submit through our website or over the phone is handled exclusively by our internal team to support your request or booking.
Data Security
While we take all reasonable steps to protect the information you share with us, please note that transmission over the internet is never completely secure. Once we receive your data, we store it securely and follow appropriate procedures to prevent misuse, loss, or unauthorised access.
Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience and gather anonymous usage data. Cookies help us understand which pages are most useful and how we can improve the website.
You can disable cookies at any time through your browser settings. Doing so may affect how the website functions.
For more details, please refer to our Cookie Policy.
External Links
Occasionally, our website may link to external sites. This Privacy Notice applies only to Lift and Shift. We’re not responsible for the content, policies, or data practices of third-party websites, so we advise you to review their privacy policies before sharing any information.
Keeping This Policy Updated
This Privacy Notice is reviewed regularly. The most recent update was made on 28/07/2025.